To start, create a respond.io account for free and connect Facebook Messenger to the platform. “Hello, please leave your name and email address below and we will be in touch shortly.”Įlevate your customer experience today with Facebook automated responses.“Thanks for your message! May we have your name and phone number?”.In order to assist you further, please provide your email address.” “Thank you for contacting on Messenger.If you are looking to capture customer details with a Facebook auto reply message, consider these options: “Thanks for your message! We’re currently out of the office, but we’ll get back to you first thing in the morning.”įacebook Automated Responses: Lead Capture Messages.“Hey! Just wanted to let you know that we have received your message and will be in touch by.In the meantime, check out our FAQ section here. “Hello! We’re currently closed, but we’ll get back to you around.: A filled-in blue circle with a check means that your message has been delivered. : A blue circle with a check means that your message has been sent. They appear on the right side of the message: : A blue circle means that your message is sending. Here are some examples of Facebook Messenger Away Messages: Messenger uses different icons to let you know when your messages have been sent, delivered and seen. What can we do for you today?”įacebook Automated Responses: Away Messages “Hi! □ We are so excited to hear from you! Let us know how we can assist you.”.Facebook Automated Responses: Welcome Messagesīelow is a list of Facebook Messenger Welcome Message samples: We have put together a list of popular Facebook Messenger auto reply examples for business, including Welcome Messages, Away Messages and Lead Capture Messages. Next, we’ll share some Facebook Messenger auto reply examples designed for different situations. How to Set Up an Instant Reply in Facebook Page Inbox To create Facebook Messenger automated responses such as instant replies and away messages, you need to be a Page admin, editor or moderator. How to Set Up Facebook Automated Responses in Facebook Page Inbox Plus, the advanced automation on respond.io allows you to capture customer details and send contextualized auto reply messages based on customer categories. The former is intended for small companies that only use Messenger, while the latter is ideal for large companies that also use other Meta products like WhatsApp API and Instagram for messaging. There are two ways to set up Facebook Messenger auto reply messages - through Facebook Page Inbox and respond.io. How to Set Up Facebook Messenger Auto Reply Now that you’ve learned the basics of Facebook automated responses, let’s delve into the setup process. Plus, businesses can leverage Welcome and Away messages by greeting customers and asking for their details at the same time.Īuto reply messages also allow you to respond quickly and consistently to messages, making it easier to earn the Very responsive to messages badge. Facebook auto response: Why Facebook automated responses matterĪway Messages also set the right expectations about response time when you can’t respond to Messenger contacts right away.
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